Overview - In-room entertainment for every loft at Bentley’s
INNSTREAM.Pro deployed across every guest loft at Bentley’s Bar, Inn & Restaurant in Stratford — delivered in partnership with OM Integrations.
- Client
- Bentley's Bar, Inn & Restaurant
- Year
- Service
- Hotel IPTV, Guest Entertainment
- Partners
- OM Integrations
Overview
Bentley’s sits in the middle of Stratford: a bar and restaurant known for its twenty draught beers, with guest lofts on the floors above. The property markets those lofts on character — a world of distinctive charm, rooms that are more than just a place to stay.
That positioning creates a specific problem. An independent property with a strong identity cannot afford in-room technology that feels generic. A guest who has walked through a room with real personality and then finds a hotel TV stuck on a stock input screen notices the gap immediately.
Independent properties also rarely have the on-site technical staff that a chain does. Whatever went into the rooms had to be manageable by the people already running the bar and the front desk.
The deployment
- INNSTREAM.Pro
- Hotel IPTV
- Guest entertainment
- In-room welcome
- Property information
- Centralised content management
- All guest lofts
INNSTREAM.Pro went into every loft, giving guests live and on-demand entertainment alongside the property’s own content — what is on downstairs, what the kitchen is serving, and what is worth walking to in Stratford.
The important part is what it replaced: a set of televisions that each had to be configured individually. Content across every room is now managed centrally, so a change to the welcome screen or the dining information is made once and appears everywhere, by the team already on site rather than a visiting engineer.
Partnership
Delivered with OM Integrations, our partner on the installation and on-site delivery. Their familiarity with the property meant the rollout worked around a working bar and restaurant rather than interrupting it.